Contact Us

Elon Warranty Support

Elon warranty support is provided by the Kwikot National Call Centre

 All calls must be reported to the National Call Centre. 

Please send an email to [email protected]
or alternatively, contact 0861 594 568.

Kwikot will require the following information from the client:

  • Name and Surname
  • Physical address (where product is installed)
  • Email address
  • Contact information (mobile or landline)
  • Elon serial number
  • Brief description of the failure

Should no Elon serial number be available, one of the following documents will be required to register the warranty claim:

  • Proof of installation (Copy of installer’s invoice).
  • COC issued to the client.
  • Purchase invoice with the client’s information / Elon details.

Proof of purchase stating “cash” client and without Elon details will under no circumstances be considered.

Contact Centre (Service) Hours:

DayNormal hoursAfter hours
Monday to Friday07h15 to 16h3016h30 to 19h30
Saturdays07h30 to 17h00      Closed
SundaysClosedClosed
Public Holidays (excl. Christmas and New Year’s Day)    08h00 to 12h00Closed

 

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