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Elon Warranty Support

Elon warranty support is provided by the Electrolux Kwikot National Call Centre 

 All calls must be reported to the National Call Centre. 

Please send an email to [email protected] or alternatively contact 0861 594 568.

 Electrolux / Kwikot will require the following information from the client:

  • Name and Surname
  • Physical address (where product is installed)
  • Email address
  • Contact information (mobile or landline)
  • Elon serial number
  • Brief description of the failure

Should no Elon serial number be available, one of the following documents will be required to register the warranty claim:

  • Proof of installation (Copy of installer’s invoice).
  • COC issued to the client.
  • Purchase invoice with the client’s information / Elon details.

Proof of purchase stating “cash” client and without Elon details will under no circumstances be considered.

Contact Centre (Service) Hours:

Day Normal hours After hours
Monday to Friday 08h00 to 16h30 16h30 to 22h00
Saturdays 08h00 to 14h00 14h00 to 22h00
Sundays and Public Holidays 08h00 to 12h00 12h00 to 22h00

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