Contact Us

Electrolux South Africa (Kwikot)

Sole Distributor of the Elon® Solar PV Water Heater

Micasa Smart Homes

Preferred Installation Partner for the Elon® Solar PV Water Heater

PowerOptimal Contact Details

Hours: 8 am – 5 pm

General – Gauteng & KwaZulu-Natal: +27 71 021 4626

General – All other provinces: +27 72 794 3037

Technical: +27 83 600 1827

Elon Extended Warranty Registration Page

Electrolux Kwikot Contact Details for the Elon® Solar PV Water Heater

Johannesburg: David Crawley +27 63 698 8478

Cape Town: John Geldenhuys +27 71 607 0096

Port Elizabeth: Anton Voges +27 79 886 4961

eThekwini (Durban): Steven Humphreys +27 83 777 8440

PowerOptimal Contact Form

Elon Warranty Support

Elon warranty support is provided by the Electrolux Kwikot National Call Centre.

 All calls must be reported to the National Call Centre. 

Please send an email to [email protected] or alternatively contact 0861 594 568.

 Electrolux / Kwikot will require the following information from the client:

  • Name and Surname
  • Physical address (where product is installed)
  • Email address
  • Contact information (mobile or landline)
  • Elon serial number
  • Brief description of the failure

Should no Elon serial number be available, one of the following documents will be required to register the warranty claim:

  • Proof of installation (Copy of installer’s invoice).
  • COC issued to the client.
  • Purchase invoice with the client’s information / Elon details.

Proof of purchase stating “cash” client and without Elon details will under no circumstances be considered.

Contact Centre (Service) Hours:


Normal hours

After hours

Monday to Friday

08h00 to 16h30

16h30 to 22h00


08h00 to 14h00

14h00 to 22h00

Sundays and Public Holidays

08h00 to 12h00

12h00 to 22h00


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