Electrolux South Africa (Kwikot)
Sole Distributor of the Elon® Solar PV Water Heater
Micasa Smart Homes
Preferred Installation Partner for the Elon® Solar PV Water Heater
PowerOptimal Contact Details
Hours: 8 am – 5 pm
General – Gauteng & KwaZulu-Natal: +27 71 021 4626
General – All other provinces: +27 72 794 3037
Technical: +27 83 600 1827
Electrolux Kwikot Contact Details for the Elon® Solar PV Water Heater
Johannesburg: David Crawley +27 63 698 8478
Cape Town: John Geldenhuys +27 71 607 0096
Port Elizabeth: Anton Voges +27 79 886 4961
eThekwini (Durban): Steven Humphreys +27 83 777 8440
PowerOptimal Contact Form
Elon Warranty Support
Elon warranty support is provided by the Electrolux Kwikot National Call Centre.
All calls must be reported to the National Call Centre.
Please send an email to [email protected] or alternatively contact 0861 594 568.
Electrolux / Kwikot will require the following information from the client:
- Name and Surname
- Physical address (where product is installed)
- Email address
- Contact information (mobile or landline)
- Elon serial number
- Brief description of the failure
Should no Elon serial number be available, one of the following documents will be required to register the warranty claim:
- Proof of installation (Copy of installer’s invoice).
- COC issued to the client.
- Purchase invoice with the client’s information / Elon details.
Proof of purchase stating “cash” client and without Elon details will under no circumstances be considered.
Contact Centre (Service) Hours:
Day | Normal hours | After hours |
Monday to Friday | 08h00 to 16h30 | 16h30 to 22h00 |
Saturdays | 08h00 to 14h00 | 14h00 to 22h00 |
Sundays and Public Holidays | 08h00 to 12h00 | 12h00 to 22h00 |